Veil on this Mac. Using it, Settings, a personal license, and fixes.

Help topics

HelpTroubleshoot

Magic link expired

A portal, referrals, or devices link is no longer valid.

A sign-in or device-management link is no longer valid. Request a new one. Do not forward the old URL to support.

  • Team admin sign-in — about 15 minutes, single-use. Request again at licenses.itsveil.com/login.
  • Personal device portal — about 1 hour. Request again at itsveil.com/devices.
  • Referrals dashboard — request again from the License pane share link or the referrals sign-in page.
Team portal page confirming a sign-in link was sent
Team admin login. Request a new 15-minute link here.
Devices page asking for an email and personal key to send a new link
Personal devices. Request a new one-hour link here.
  1. Open the same page you used the first time.
  2. Enter the same admin or license-holder email.
  3. Open the newest email. Older links stay invalid.

The site always says a link was sent when that is the safe response. If nothing arrives, check spam, then wait and try once more.

Contact support

Email support@itsveil.com. Include the Veil version if you have the app, and which page you were on (team login, devices, or referrals). Do not send magic-link URLs or license keys.